Following the death of 2degrees CEO Eric Hertz and his wife Kathy, the families of both have asked that the following statement be distributed to media:

“The families of Eric and Kathy Hertz would like to convey how grateful we all are for the tremendous outpouring of support and condolences being offered to help us deal with the shock of our sudden and tragic loss.

"Knowing that they both touched so many lives in a positive way is a profound reminder of how much they meant to us in our own lives.

"We are comforted and proud to know they were not just beloved in our families, but also integral and engaged members of the community they loved in New Zealand.

The Hertz and Picone families used the press announcement to express their "most sincere appreciation" for the energy and love offered by the community in Auckland, Seattle and around the world.

"We are especially thankful for the support from everyone at Two Degrees Mobile Limited and Trilogy International Partnership who have been so helpful in guiding us through this difficult tragedy.

"We would also like to thank the New Zealand authorities who continue to be open, supportive and thorough in their efforts.

"As we gradually awaken from our shock we are beginning to think about how best to recognize and celebrate the lives Eric and Kathy led and will share those plans at the appropriate time.

"We thank you all for your continued support and condolences in what is an incredibly difficult and sad time for us all.”