NetGuide NZ - Spark to credit Fiji calls and texts in wake cyclone


Spark to credit Fiji calls and texts in wake cyclone

The costs of calls and text to Fiji will be credited back after Cyclone Winston hit the island nation over the weekend, Spark announced yesterday.

According to the telecommunications firm, all landline and mobile calls as well as texts to Fiji will be credited back to customers. The credit will apply to direct dial calls (00 and 0161) and texts, made from New Zealand home phones or mobile phones, to Fiji from 9.30am (NZT) Saturday 20 February until midnight Tuesday 23 February. 

“Our thoughts are with the people of Fiji and their friends and families living in New Zealand,” says Spark CEO for Home, Mobile and Business Jason Paris.

“We know that people will be calling more than usual right now, checking in to make sure that everyone is safe, especially over the next few days,” he says.

“We hope that the phone bill at the end of the month will be one less thing to worry about.”

The credits will be retrospectively applied to customers’ accounts in either their February or March bills, depending on their bill cycle – so customers do not need to do anything, Paris says.

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